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Our business support lets you focus on what’s most important

Posted May 23rd, 2017

Our Business Support Center helps take care of the details so you can focus on developing your team and growing your gutter cleaning business

It’s nice to have support while growing your gutter cleaning business, and with Outback GutterVac, you get an experienced, professional team at our Business Support Center. Their role is to help you streamline your operations and business management, which empowers you to focus on providing excellent service, finding new clients and expanding your business.

Employees at the Outback GutterVac home office gather in the office for a meeting.
The dedicated support team at our home office in Atlanta helps support your business and operations management.

Centralized call center

One key role of our Business Support Center is to be a centralized call center for our franchise partners. This means that you don’t need to take time out of your own schedule to handle every call that comes in or worry about calls piling up while you’re on the job. It’s also much more cost-effective than hiring your own employee to handle them for you.

We also handle much of the client interfacing, calling to remind them about upcoming appointments, handling rescheduling, providing quotes for residential clients and selling future services.

Marketing and sales support

The Business Support Center plays a role in helping with marketing and sales, as well. We’re able to help follow up with leads and explain the key factors that differentiate your service from competitors in the market. We offer recurring service plans to clients, helping you earn regular business. We also call existing clients to remind them when it is time to schedule their next appointment.

We also help track how clients first heard of your services. That enables you to measure the effectiveness of your marketing programs, taking the guesswork out of growing your gutter cleaning business and helping you focus your efforts on what works.

Software helps streamline your operations

A computer monitor displays the Outback GutterVac client management system.
Our software makes it even easier to manage your business, and our mobile app gives you access from anywhere.

Our franchise partners have access to our own client relationship management system. This system makes it easy to manage and review your client relationships. You can see who you need to follow up with, recommendations for service offerings (customized to your location and seasonal weather) and every other aspect of your gutter business plan.

The software includes a mobile app that helps you manage the business on the go, tracking your schedule, snapping before-and-after photos and taking credit card payments directly through the app.

Learn more about bringing Outback GutterVac to your community

For in-depth details about starting or growing your gutter cleaning business with an Outback GutterVac franchise, download our free franchise report. You can also learn more by visiting our research pages.